Privacy Policy

Hey Be Sure helps families stay connected to an aging loved one through a short daily check-in phone call. This policy explains what we collect, why, and how we handle it. We've written it in plain language.

What we collect

When you create an account, we collect your name and email address. To set up check-ins for a member of your family, we collect their name and phone number. During each daily call, our system records the conversation's outcome — an overall sense of how they're doing, a short summary, and any concerns mentioned.

How check-ins work

Check-ins are automated phone calls conducted by a conversational AI. The AI asks how your family member is feeling, sleeping, and getting along, and notes what they share. The results appear on your private dashboard.

Who can see it

Check-in results are visible to you, the account holder, and to Hey Be Sure staff who operate and support the service. We do not sell your information or your family's information, and we do not share it with advertisers.

Keeping it safe

Information is stored in access-controlled systems and protected in transit and at rest. We keep check-in history so you can see how your loved one has been doing over time; you can ask us to delete your account and its data at any time.

Not a medical or emergency service

Hey Be Sure is a wellness check-in, not a medical device, diagnosis, or emergency service. In an emergency, call your local emergency number.

Contact

Questions about privacy? Email us at heybesure@milcreto.com.